Garage Door Track Repair
A garage door off its tracks is not just inconvenient — it's dangerous. The door can fall unexpectedly, damage your vehicle, or injure someone. We treat off-track doors as emergencies.
Whether your tracks are bent, misaligned, or your door has completely derailed, we diagnose the cause and fix it right the first time. Most repairs completed same-day.
Immediate Response
Off-track doors are emergencies. We prioritize these calls and often arrive within 1-2 hours.
Track Straightening
We don't just put the door back — we fix the underlying cause so it doesn't happen again.
Same-Day Completion
Most track repairs finished in one visit. We carry replacement parts in our trucks.
Understanding Your Track System
Your door relies on several interconnected components to operate smoothly:
Vertical Tracks
The upright sections on each side of the door opening. They guide the door as it rises and must be perfectly plumb.
Horizontal Tracks
Run along the ceiling, parallel to the ground. The door rests in these tracks when fully open.
Curved Tracks
Connect vertical to horizontal tracks. This transition zone sees the most stress and is often where problems start.
Track Brackets
Mount tracks to the wall and ceiling. Loose brackets cause track movement and misalignment.
Rollers
Small wheels attached to the door that ride inside the tracks. Worn rollers are the #1 cause of off-track doors.
Hinges
Connect door panels and hold the rollers. Broken hinges cause rollers to bind or pop out.
Warning Signs of Track Problems
Catch these early and you can prevent your door from jumping the track entirely:
Grinding or scraping sounds
Rollers may be binding in tracks or tracks may be misaligned.
Door moves unevenly
One side may be coming off track or rollers may be worn on one side.
Visible gap between rollers and track
Track may be bent outward or roller is starting to pop out.
Door shakes or vibrates
Track misalignment, loose brackets, or worn rollers causing instability.
Door is hard to open manually
Binding in tracks often precedes complete derailment.
Door appears crooked
One side has jumped the track or cables are uneven.
What Causes Off-Track Doors?
Understanding the cause helps us fix it right and prevent it from happening again:
Worn Rollers
The most common cause. When roller bearings wear out, the wheel wobbles and can jump the track.
Solution: Replace all rollers — they wear evenly, so if one is bad, others are close behind.
Bent Tracks
Impact damage from vehicles, ladders, or even someone leaning against the track.
Solution: We straighten minor bends or replace sections that are too damaged to repair.
Loose Brackets
Vibration and age loosen the bolts holding tracks to walls and ceiling.
Solution: We tighten all hardware and use thread-lock compound to prevent future loosening.
Broken Cables
When a cable snaps, the door drops suddenly and can jump off the tracks.
Solution: Replace cables and inspect drums, then realign the door in the tracks.
Broken Hinges
Failed hinges allow rollers to rotate out of alignment with the track.
Solution: Replace damaged hinges with heavy-duty replacements rated for your door weight.
Obstruction
Objects caught under the door or in the tracks force the door out of alignment.
Solution: Remove obstruction, inspect for damage, and realign door and tracks.
Our Track Repair Process
1. Secure the Door
First priority is safety. We clamp the door in place so it can't fall while we work.
2. Diagnose the Cause
We identify WHY the door jumped the track — not just that it did. This prevents repeat problems.
3. Inspect All Components
We check tracks, rollers, hinges, cables, and springs. Off-track doors often have multiple issues.
4. Make Repairs
We fix bent tracks, replace worn rollers, tighten brackets, and address all issues found.
5. Realign the Door
We carefully guide each roller back into the track, ensuring proper seating.
6. Test & Adjust
We operate the door multiple times, adjusting track spacing and alignment for smooth operation.
Preventing Future Track Problems
Simple maintenance can prevent most track issues. Here's what we recommend: